The flute I brought from you store was, I should say is AMAZING!!! I love the full range it can give me, it about time I found great flute that works for me. The sound is sweet as can be and it makes so many beautiful colors that I have not scene!!! Thank You for an AMAZING flute!
-Samuel, Farmington, New Mexico, 2015
The instrument I purchased was exactly as described -- better, when you consider how small a piccolo is and how large the photos were. Jaclyn supplied additional pictures quickly when asked and shipped promptly after I placed an order. I didn't require support for this purchase but suspect I'd have been happy with it if I did. Thanks!
-Mark, Washington D.C., 2015
-Lyn, VT 2013
-Carol, Palm City, FL, 2013
-Anonymous, Manahawkin, NJ, 2012
We decided to upgrade our daughter's flute, since she was still using her student flute and she is now playing in a college band. I had been researching used flutes online and talking with acquaintances who advised on what flutes and features to look for. I was searching online, but couldn't find what we were looking for at a price we could afford. Then, I happened upon Jaclyn Duncan's website. I found a flute with all the features we were looking for, at $100 less than anywhere I had looked. I contacted Jaclyn via e-mail on Friday morning Dec. 21. I explained that it was a Christmas gift, but that I was not expecting it to arrive in time. Jaclyn responded very quickly to my e-mail and sent me the payment information. I sent her payment Friday evening. She shipped the flute out first thing Saturday morning. It arrived on Monday Dec. 24, in time for our daughter for Christmas! The flute arrived in a well packed box and the instrument was just as she had described it on her website. Our daughter was thrilled. It was a pleasure doing business with Jaclyn. We would definitely shop with Jaclyn again, if we are ever in the market for another flute. Thank you for helping to make our daughter's Christmas extra special!
-Susan, Murrysville, PA, 2012
Laura, Allendale, NJ 2011
Jaclyn is an honest person with a passion for music. Unlike other people I spoke with she is a professional musician and she was actually using the flute before I bought it from her. I sent her an email to inquire about the flute and she gave me all of the specifics on it. Since I was buying it online she offered to allow me to exchange it if my wife did not like her surprise. I purchased it as a Christmas gift, it arrived polished and corked, and afterwards Jaclyn followed up with me to see if my wife and I were satisfied.
-Carl, Fredericksburg, VA, 2011
It was such a pleasure. I couldn't imagine the process being any easier. The Flute its perfect and the price was more than fair! In fact I feel Jaclyn should charge more. Thank you so much. I will definitely call when it is time for the next upgrade...
-Al, Newton, NJ, 2011
-Drew, Atlanta, GA, 2016
-Davis, Napa, CA, 2014
-Marcus, Vancouver, BC, Canada 2013
-Wendy, Hackettstown, NJ 2013
-Tina, Little Falls, NJ 2012
Jaclyn was very prompt in returning calls and emails and the flute was received with no problems, in great condition, and very quickly!
- Barbara, IL, 2012
Jaclyn answered all my questions about the instrument of interest. She knew its history and previous owners (and thus could give a good estimate of age) and provided the serial number. Upon discovering a small ding in the headjoint, she offered me the choice of a lower price or a free fix by her technician (I went for the fix). Prior to shipping, she found another minor imperfection, notified me and then sent a refund (without me even asking). In an age when doing business online is fraught with deception and risk, I found doing business with Jaclyn to be wonderfully refreshing. As for the flute - it looks like new and plays beautifully, just as Jaclyn said it would. We couldn't be happier!
- Gretchen, Shaker Heights, OH , 2012
Very honest and excellent advice on the instrument that would be appropriate for my daughter. She could have sold me one not as appropriate and made the sale, but had me wait until she found a very good choice for my daughter that would meet her needs.
- Adrienne, NJ, 2012
-Rachel, Jefferson City, MO, 2012
-Carl, NJ, 2012
-Beth, Cameron Park, CA, 2012
I bought a flute from Ms. Duncan and she was very professional through the entire process. She provided me excellent communication through the entire purchase process. I would recommend Ms. Duncan to anyone who is looking for an excellent used flute. Thank you Jaclyn.
- David S., Sykesville, MD, 2011
Jaclyn was highly engaged throughout the process. I would definitely recommend the site to anyone looking to make a purchase.
-Billy, Daytona, FL, 2011
friendly, courteous, responsive to e-mails, reasonably priced
- Anonymous, North Brunswick, NJ
Easy to work with. Found our perfect flute, quickly and at a good price!
-Trish, Chalfont, PA, 2011